Management training for team leaders

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A new management training program for team leaders has been tested on 20 employees from our central services department. The program will be evaluated and run again next year.

One element of our school’s HR strategy is to help team leaders across EPFL develop their management skills. To that end, we have developed a new management training program targeted specifically to their needs, and tested it on 20 volunteers mainly from the Vice Presidency for Research. These are all employees who manage staff on a day-to-day basis.

The program was designed in association with the director of Research Affairs to identify team leaders’ specific management needs. The first group of participants took three days of training between September and November 2018, and completed e-learning and coaching sessions. The training covered fundamental management topics like “How to have a difficult conversation with an employee,” “The realities of working in multicultural teams” and “How to structure your organization so that everyone understands their role and objectives.”

Soon after the program ended, the participants provided their feedback –which was largely positive. They will be asked to perform a second assessment in March 2019 to see if they have been able to implement what they learned. Their comments will be used to improve the program, and the training will be offered again in the fall of 2019 to another group of team leaders. More advanced training classes may also be developed to address specific management issues that go beyond the basic skills.

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